Privacy Policy
1. Introduction
Welcome to milkshakeco. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit https://www.milkshakeco.store (the “Website”). By using the Website, you agree to the practices described in this policy.
2. Information We Collect
2.1 Personal Information
We may collect information that identifies you personally, such as:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed by third‑party payment providers)
2.2 Non‑Personal Information
We also collect technical data that does not directly identify you, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on the Website
- Referral URLs
3. How We Use Your Information
We use the collected data for the following purposes:
- Processing orders and providing customer support
- Sending order confirmations, invoices, and shipping updates
- Responding to inquiries sent to [email protected] or via phone (+1 (305) 692-6871
- Improving the Website’s functionality, design, and content
- Personalising marketing communications, if you have opted in
- Complying with legal obligations and protecting our legal rights
4. Sharing and Disclosure
We may share your information with third parties only in limited circumstances:
- Service providers that process payments, ship orders, or host the Website
- Legal authorities when required by law or to protect our rights
- Business partners for joint marketing activities, but only with your explicit consent
We do not sell, rent, or trade your personal data to unrelated third parties.
5. Cookies and Tracking Technologies
Our Website uses cookies and similar technologies to enhance user experience, analyse traffic, and remember preferences. You can manage cookie settings through your browser; however, disabling cookies may affect certain site functions.
6. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by law. When data is no longer needed, we will securely delete or anonymise it.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data, subject to legal exceptions
- Object to or restrict certain processing activities
- Withdraw consent for marketing communications at any time
To exercise these rights, please contact us at [email protected].
8. Security
We implement reasonable technical and organisational measures to protect your data against unauthorised access, loss, or alteration. However, no internet transmission can be guaranteed 100% secure.
9. Links to Third‑Party Sites
The Website may contain links to external sites that are not operated by milkshakeco. This policy does not apply to those sites, and we are not responsible for their privacy practices.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the Website after such changes constitutes acceptance of the revised policy.
11. Contact Information
If you have questions or concerns about this Privacy Policy, please contact us:
Email: [email protected]
Phone: +1 (305) 692-6871
Address: 7233 Northeast Washington Way, Miami, Florida 33196, United States